Microsoft Word Crashing Mac
Summary
Dec 20, 2016 To restart Mac in safe mode Hold down the 'Shift Key then while holding shift down Restart computer wait until progress bar appears and start running from left to right for about 3-4 seconds then you can release the shift key. Then sign in when asked and let finish loading note the video is not regulated and there will be screen redraw issues. Oct 15, 2019 That will confirm that you are on the 64 bit version of Office. According to Microsoft, Mac OS Catalina is compatible with Microsoft Office version 16.16.14.
Microsoft Word crashes when saving is a common problem in everyday use. If you happen to encounter this issue, you can try the approaches in this article to troubleshoot. Besides, you also can learn how to recover unsaved Word document and how to recover deleted Word document with EaseUS file recovery tool.
- After upgrading to Catalina (OSX 15.0), Word crashes when creating or opening a doc. This is an issue caused by the WordRake add-in. STATUS: FIXED. To address this, WordRake has released an update that you can download here. Alternatively, you can just remove the add-in to fix the issue. More Resources.
- Nov 15, 2019 Question: Q: Microsoft Word crashes after Catalina upgrade on iMac Pro. Since upgrading to macOS Catalina, Microsoft Word crashes whenever I try to open an existing document or create a new one. None of the other Office 365 apps is affected. (or whatever Office package is crashing your mac.
| Workable Solutions | Step-by-step Troubleshooting |
|---|---|
| Fix 1. 3 solutions to Word crashing | Fix the problem by running the Office Repair tool, opening Word in Safe Mode, and disabling the Add-ins..Full steps |
| Fix 2. Recover unsaved Word | Start Word > click 'File' > 'Options' > 'Save'. Copy the AutoRecover file location path..Full steps |
| Fix 3. Recover deleted/lost Word | Use EaseUS Data Recovery Wizard to recover lost Word as a result of accidental deletion, formatting..Full steps |
What a horrible thing to see Microsoft Word running into trouble all of a sudden! In some previous posts, we discussed several typical Word errors that make you fail to save your work in time. For example, Word has stopped working; Word has stopped working; Word is not responding, etc. But today, there is another frequently happened issue waiting to be resolved, and it's about Word keeps crashing when saving.
Part 1. How to Fix 'Word keeps crashing when saving'
Altogether, there are three tips worth trying if Word crashes or freezes when you save a document.
Fix 1. Run the Office Repair Tool
- In Windows 10, 8 or 7, open Control Panel, click 'Programs and Features' and click on 'Microsoft Office'.
- On the window, click 'Repair' and then 'Continue'.
- You can choose 'Online Repair' and 'Quick Repair'. Let the repair finish and restart your computer.
Fix 2. Run and Open Word in Safe Mode
Starting a Microsoft Office for Windows application in Office Safe Mode can allow you to use it when it has encountered certain problems safely. This is useful when you need to open a Word document that you can't under normal mode because the Word is crashing.
- Find the shortcut icon for your Word application. Press and hold the Ctrl key and double-click the Word shortcut.
- Click 'Yes' at the prompt to open Word in Safe Mode.
- Try to save the Word document. After this, you can stop Office Safe Mode, exit and restart your Office application.
Fix 3. Disable the Add-ins
Another cause of Word crashing when saving is the incompatibility of Add-ins.
- Go to 'File' > Word 'Options' > 'Add-ins' tab.
- Click the 'Go' button near the drop-down box named 'Manage: Com-in Add'.
- Click the checkbox to disable any add-ins listed there and click 'OK'.
If Word keeps crashing after using all the above methods, try to change the Office Word application location, because some other conflicting programs likely cause the crashing issue. Use EaseUS Todo PCTrans so you can easily and safely transfer programs from C drive to D drive or any other local drives on your computer.
Part 2. How to Recover an Unsaved Document When Word Crashes
Most of the time, the document will be lost if Word crashes when saving. Is there any chance for unsaved Word document recovery? Let's have a try. Usually, when you restart Word, Word automatically opens the document you haven't saved due to an expected error. If not, you need to search the location of the AutoRecover file by yourself.
1. Start Word > click 'File' > 'Options' > 'Save'. Copy the AutoRecover file location path.
2. Go to the File Explorer, paste the location path, and find the unsaved document. Next, copy the .asd file.
3. Go to your Word app, click 'File' > 'Open' > 'Recover Unsaved Documents' at the bottom. Paste the copied .asd file into the File Name box popping up. Open the Word file recover it.
Except for recovering unsaved Word document, there are other ways you can use to recover unsaved Word document in Windows 10. Go to check details if you need.
Part 3. How to Recover Deleted/Lost Word Document
Word keeps crashing usually lead to Word lost unsaved. In our daily life or work, we also often lose saved Word document as a result of accidental deletion, storage device formatting, partition loss, hard drive damage, etc. To recover deleted or lost Word document, even the permanently one, you can resort to EaseUS Data Recovery Wizard.
This powerful data recovery software enables you to restore any lost Word, Excel, PPT, PDF, HTML, as well as other documents from HDD/SSD, USB flash drive, pen drive, and external hard drive. Download this file recovery tool and give it a shot.
Step 1. Choose the Word file location.
Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.
Step 2. Scan all lost data.
The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.
Step 3. Select Word files and recover.
You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.
Uga it store microsoft office for mac. Mar 31,2020 • Filed to: Mac Recovery • Proven solutions
“My word keeps crashing on my Mac” - You might have read this query on various Mac forum sites. No matter how advanced and reliable the macOS is, it can still run into some problems. And the worst one is when an important app keeps crashing like MS Office. Whether the system is crashing when you open a particular file or it happens with every file, this erratic behavior impedes the ability to use Mac properly.
It is not only frustrating but sometimes, it also leads to data loss. Thus, in this article, you’ll learn how to fix MS Word which is crashing and how to recover crashed word document on Mac. Just go through the article and you’ll have all the answers to your problems.
Part 1. Why Does Microsoft Word Keeps Crashing on Mac
Before you get down to the solution part, it is vital that you know why does Microsoft word keep crashing on Mac. The reasons can be listed down to the following points:
- The first and foremost problem is wrong or incomplete installation.
- You might be using an outdated or incompatible version of Word on your Mac.
- A third-party application might be causing the issue.
- The MS Word version is not original.
- The files are corrupted due to system crash or virus attack or due to some invalid characters.
All these reasons conclude that MS Word crash problem is more common than you realize. You’ll often get prompted to either close the application or restart it. Luckily, you can solve the crashing issue with few simple and quick fixes.
Part 2. How to Solve the Problem 'Microsoft Word Keeps Crashing Mac'
Whether word keeps crashing Mac El Capitan or macOS High Sierra, Maverick, or Lion, the following methods will come in handy for all versions of macOS.
Solution 1. Reset the Word preferences and restart Mac:
Mac system is very different than Windows OS and hence, the MS Word preferences are different too. in order to resolve the Microsoft word 2016 keeps crashing on Mac issue, the first thing you should try is to reset the preferences of Word for Mac. Follow the steps below to do this:
Step 1 Launch MS Word from the Desktop and click on the Word option. There you will see the Preferences option. Tap on it to open the main menu.
Step 2 In the Word preferences tab, you will see the File Locations icon. Click on the icon and you will be directed to a File Locations interface.
Step 3 Select the User Templates option and choose the Reset button.
Step 4 This will open up a folder where you will find a Normal.dotm file. Cut and paste the files on the desktop or any other location. You can also move the file to Trash to reset the preferences.
Close the application and restart it to check if the problem is fixed or not. Deleting the Normal file will resolve the issue in most circumstances, if not then there are still other fixes available.
Solution 2. Create a new account:
Yes, you might think it is odd, but using a new account to access MS Word can help you. Maybe, MS word for Mac keeps crashing because you don’t have the authority to use the application. If your user account is blocked to use a certain application, it leads to crashing issues. To avoid this, create a new account on Mac by following the steps below:
Step 1 Click on the Apple icon and select System Preferences option from the list. Select the Users & Groups tab and as the dedicated window opens up, click on the Lock icon at the bottom of the window to make some changes.
Step 2 Enter the Admin password and click on the “+” icon to add a new account.
Step 3 Provide your basic details for the new account like name, account type, etc. and hit the Create User button. You can also set a password for the new account if you want to and link it with iCloud too.
Now, sign out from the present account and log in with the new account on Mac. Try using MS Word and see if the problem still persists or not.
Solution 3. Run Repair Disk Permissions:
Some users might not know about this but the Disk Utility has a feature called First Aid which can repair any application or the entire Mac disk. So, if Microsoft Word keeps crashing on Mac then try running the Disk utility to resolve this issue.
Step 1 Open Disk Utility from the utility window and select the Primary disk of your system.
Step 2 Switch to the First Aid tab and at the bottom of the window; you will see two options, i.e. Verify Disk Permissions and Repair Disk Permissions. Choose the Repair option and wait while the disk repair finishes.
When the disk is repaired, the problem will cease to exist and you will be able to use Word once again.
Solution 4. Run and open Word in Safe Mode:
The Safe Mode in Mac is similar to Windows as it is used for troubleshooting problems. If MS word is crashing on Mac, then with the help of Safe Mode, you can check the problem with the Word application. Plus, you can fix the application as well.
Microsoft Word Crash Mac Recover
Step 1 Restart your Mac and when you hear the chime sound, press the Shift key to enter the Safe mode. Keep the key pressed until you hear the Safe mode interface on the screen.
Step 2 Log in to your account and find the MS word application from the left side panel. Open it and see if there is still a problem with Word or not.
Normally, Word won’t crash in the Safe Mode, but if it does, then it means that the application is irreparable.
Solution 5. Reinstall Microsoft Office for Mac:
Now, all there is left to do is to reinstall MS Word or the entire MS Office on your Mac. If you can’t figure out the reasons why Microsoft word 2011 Mac keeps crashing, then deleting and reinstalling the Office suite is a much better idea. It will erase the previous settings and you will be able to use the newer version without any problem.
Step 1 Quit all application running on Mac and open the Hard Drive. Find the Application folder and select the MS Office 2011 or the version which is causing problems.
Step 2 Drag the MS Office suite to Trash and Reinstall MS Office from the App Store.
Finally, all the problems will be resolved. But if you had any unsaved or edited document, then it will get deleted while trying to fix MS Word. Thus, you will need help with the recovery of those files too.
Part 3. How to Recover Crashed and Unsaved Word Documents on Mac
People often search for a tool on forums and other platforms stating “word crashed recover document on Mac”. But most of them don’t come across a reliable and promising solution. But you don’t have to be disappointed as Recoverit for Mac is here.
Update Microsoft Word On Mac
Recoverit for Mac
The Best Word File Recovery Software:
- It is compatible with both Windows and Mac operating system.
- It supports a large number of storage device type including hard drives, USB flash drives, SD cards, etc.
- All major types of files can be recovered including office documents, music, images, video, emails, and archives.
- It has a deep scan features for in-depth scanning of the hard drive for searching files to recover.
If you want to know how to recover word document after crash Mac, then iSkysoft is your answer. This powerful tool allows the users to rescue all kinds of data from images to word files, videos to audios, archives to emails, etc. Whether you lost data due to virus attack, drive formatting, system crash, lost partition, or empty Trash, this software can help you under all circumstances. With a 99% success rate and 100% safety level, we can assure that iSkysoft is the ideal tool for quick and efficient recovery of your lost files.
How to Recover Word Files on Mac:
Step 1 Run Recoverit:
Launch the program and you will see the different file types which are offered by iSkysoft for recovery.
Step 2 Select Device for Recovery:
The software will display the available volumes and partitions and connected device on the screen. Select the device or volume from which you want to recover data and hit the Start button.
Step 3 Scan and Recover:
Microsoft Word Crashing On Mac
It will take a while before the scan results are displayed on the screen. Add endnote to microsoft word 2016 macros. As the files appear according to their respective format, it will be easy for you to look for specific files. Have a preview of the files that you want to recover and click on the Recover option at the bottom of the screen.
Don’t choose the same destination for the files as before as it can lead to overwriting or corruption. Also, make sure that you stop using the device after data loss.
Bonus Tips: How to Prevent 'Word Keeps Crashing on Mac' Problem
Here are some additional tips that can help you to avoid the crashing problem. If word keeps crashing on Mac, then you better focus on the tips otherwise the problem will keep popping up.
- Make sure that your MS Office suite stays updated. To ensure this, enable the Auto Update feature.
- Keep a solid anti-virus and anti-malware application on your system that can prevent the files from being corrupt.
- Never use a pirated version of MS Office or download it from an unreliable source.
- Try not to pass multiple commands at the same time as lead to a clash between commands.
- If an application hangs, then wait until it starts responding again and then tries the fixes.
Conclusion:
Hopefully, after you try the above-explained fixes the “Microsoft word crashes on Mac” problem will be resolved. Consider the above tips to avoid the same problem in the near future. And if you end up losing some important files, then iSkysoft is here to rescue them in an instant. Tell all your friends about iSkysoft and help them to save their data too.