Repair Microsoft Office Mac Os
Sep 07, 2017 For more information about this update, please visit the Microsoft Web site. Applies to: Office 2011, Office 2011 Home and Business Edition, Word 2011, Excel 2011, PowerPoint 2011, Outlook 2011, Office for Mac Standard 2011 Edition, Microsoft Office for Mac Home & Student 2011, and Microsoft Office for Mac Academic 2011. Before you remove Office for Mac 2011, quit all Office applications and make sure there's nothing in Trash that you want to keep. Leave Office applications closed while you go through this process. Uninstall Office for Mac 2011. Remove the Microsoft Office 2011 folder. Mac os recovery apple. Mac OS Recovery DVD; Mac OS Recovery USB; Any Video Converter; Mac Office Software; pc laptop repair drivers. Drivers for PC/Laptop; Repair & Diagnostics; Password Recovery; Data Recovery; Ubuntu Linux; MS Office word. Microsoft Office 2007; Microsoft Office 2016; Microsoft Office 2019; Microsoft Office for Apple Mac. You have choices when it comes to choosing Microsoft Office for Mac. You can either select Office 365 Mac, which is a cloud-based subscription service with many collaborative features, or Mac Office 2019, which is a one-time purchase geared more towards personal and small businesses use. MS Office for Mac 2019 can be used on a single Mac, with no ongoing annual. Jun 06, 2017 MacOS High Sierra Microsoft Office Not Working (Fix) TechReview. How To Get 2016 Microsoft Office 100% Free For Mac ( See Newer Version). 10 Ways Mac OS is just BETTER - Duration. Install Office for Mac now Office 365 customers get the new Office for Mac first. You’ll have Office applications on your Mac or PC, apps on tablets and smartphones for when you're on the go, and Office Online on the web for everywhere in between.
-->Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions:
The program closes unexpectedly.
Error message:
Note
This error message may also occur during usage of application such as saving a document.
Resolution
To resolve this problem, follow steps below.
Microsoft Word for Mac 2008 or Later
Step 1: Quit all applications
On the Apple menu, click Force Quit.
Select an application in the 'Force Quit Applications' window.
Click Force Quit.
Repeat the previous steps until all active applications.
Warning
When an application is force quit, any unsaved changes to open documents are not saved.
Step 2: Remove Preferences
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Look for a file that is named com.microsoft.Word.plist.
If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Open the Microsoft folder.
Locate the file that is named com.microsoft.Word.prefs.plist.
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Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Application Support folder.
Open the Microsoft folder.
Open the Office folder.
Open the User Templates folder.
Locate the file that is named Normal, and move the file to the desktop.
Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.
If the issue continues to occur, go to the next step.
Step 3: Peform clean boot
For information how to clean start your Operating system (OS), see Microsoft Knowledge Base article:
2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac
If the issue continues to occur in Safe mode, go to the next step.
Step 4: Remove and then reinstall Office
For information how to remove and then reinstall Office, see the following article:
If after removing and then reinstalling Office, the problem continues to occur, go to the next step.
Step 5: Use the 'Repair Disk Permissions' option
You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:
- On the Go menu, click Utilities.
- Start the Disk Utility program.
- Click the primary hard disk drive for your computer.
- Click the First Aid tab.
- Click Repair Disk Permissions.
Note
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The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.
Microsoft Word 2004 for Mac
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Look for a file that is named com.microsoft.Word.plist.
If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
Qit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Open the Microsoft folder.
Look for a file that is named com.microsoft.Word.prefs.plist.
Move the file to the desktop.
Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
On the Go menu, click Home.
Open the Documents folder.
Open the Microsoft User Data folder.
Locate the file that is named Normal, and move the file to the desktop.
Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.
Third-party disclaimer information
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.
The Outlook for MAC search 'No Results' problem, can appear after updating MAC OS or Office for MAC from one release to another or can appear suddenly without an obvious reason. In such cases the Outlook Search function in Outlook 2011 for MAC or in Outlook 2016 for MAC does not work and returns 'No Results' when you try to find something in Outlook mail program that you know it exists. Despite the Outlook search problem, SPOTLIGHT is working correctly and displays results.
This tutorial contains instructions to resolve the Outlook for MAC Search problems (Search returns 'No Results'), in Outlook for Mac 2016 or Outlook for Mac 2011.
How to fix: Outlook MAC Search Returns 'No Results' in Outlook 2011 or 2016 for MAC *
* Suggestion for Outlook 2016 users: We've identified that the most common root for this problem is the need to re-index Outlook's Search Database, so we recommend to try method-6 first to see if it solves the problem.
Method 1. Verify that the Outlook Profile/Identity is stored at the default location.
First of all, make sure that the Outlook 2016 for Mac Profile or the Outlook for Mac 2011 Identity data is stored under the correct default location and has no special characters on its name. If the Profile or Identity name contains a special character, then follow the steps in this Microsoft Article to change the name:
- Outlook 2016 for Mac default Profile Location:
- ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile
- Outlook for Mac 2011 default Identity location:
- /Users/username/Documents/Microsoft User Data/Office 2011 Identities/Main Identity
Method 2. Install all Microsoft Updates.
1. Open any Office application such as Word, Excel, or Outlook.
2. On the top menu, go to Help > Check for Updates. *
* Important: If you don't see the 'Check for Updates' option on the Help menu, then download and run the latest version of the Microsoft Auto-Update tool from https://support.microsoft.com/en-us/kb/3133674. (After running the tool, the 'Check for Updates' option will be available).
Method 3. Run the Outlook 2016 Search Troubleshooter.
The next method to fix the 'No Results' search issue in Outlook 2016 for MAC, is to run the Microsoft Outlook Search Troubleshooter.
1. Close Outlook 2016 for MAC.
2. Run the Outlook 2016 Search Repair Troubleshooter (source-2) tool from MS:
Method 4. Move Messages to another Outlook folder.
1. Open Outlook.
2. Create a new folder inside Outlook (e.g. Inbox-New)
3. Select and move all messages to the new created folder.
4. When the moving is done, move back your messages to the original folder. (This process will force Outlook to re-index the emails and they start to appear in the results).
5. Once you done delete the temporary folder.
Method 5. Re-Index Hard Drive in Spotlight.
1. Open the System Preferences and click on Spotlight.
2. Make sure that Mail Messages is checked under the Search Results tab
3. Then click the Privacy tab.
4. Make Sure that the Outlook Profile (or Identity) folder or one of its parent folders is not added to the Privacy tab. (If so, then remove them, skip the rest steps and try to find something using the Outlook search).
5. Then Drag and drop the hard drive icon from the desktop into Spotlight. (This will remove the current index)
6. Finally highlight the hard drive you just added and click the minus button to remove it. (This will force Spotlight to create a new index)
7. Wait until Spotlight indexing your drive.
8. After indexing restart your computer.
9. Try to use the Outlook search.
10. If the problem persists:
a. Delete (or move to desktop and delete them later) the following files from the User's Library/Preferences folder:
- com.microsoft.Outlook.SyncServicesPreferences.plist
- com.microsoft.SyncservicesAgent.plist
b. Then delete (or move to desktop) from the User's Library/Preferences/Microsoft/Office 2011 folder, the file OfficeSync Prefs
c. Restart your MAC.
d. Try to perform a search in Outlook.
Method 6. Re-index the Outlook for MAC Search Database.
Microsoft Office
Outlook for Mac uses OS X Spotlight to search your mailbox. If the Spotlight Index is corrupted then the Outlook search may display 'No results'. At this case you have to re-indexing the Outlook 2016 for Mac search database. To do that:
- Outlook 2016 for MAC:
– To re-index the Search database in Outlook for Mac 2016
1. Restart Mac.
2. Go to Finder > Applications > Utilities > Terminal.
3. Type 'mdimport -L'.
- IMPORTANT: If you see more than one instance of 'Microsoft Outlook Spotlight Importer.mdimporter' delete the Outlook application that you are NOT using, empty it from the Trash, again restart your Mac, and go back to Step 1.
4. Without closing the 'terminal' window, open Outlook and try the search function. If you receive results when searching then the problem is resolved. If the Outlook search displays again 'No results' then continue below:
5. In Terminal, re-index your Outlook database using the following command and substituting your own user name for <user_name>:
mdimport -g '/Applications/Microsoft Outlook.app/Contents/Library/Spotlight/Microsoft Outlook Spotlight Importer.mdimporter' -d1 /Users/<user_name>/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile
- Note in the command above, the path after '-g' is the default path where your Outlook is installed. The path after '-d1' is the default path to your profile. You'll have to substitute your actual paths if you have renamed your profile or installed Outlook in a different location.
6. Re-indexing will take some time to complete. Once the process is complete, quit and re-launch Outlook. *
* TIP: Here is an alternative method to re-build the Outlook 2016 Database in MAC:
1. Go to the following location:
- ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data
2. Move the Outlook.sqllite file to your desktop. (This will force Outlook to detect an issue and to do an auto rebuild).
3. When the Rebuild is completed, open Outlook and perform a search.
4. If the search is working then delete the 'Outlook.sqllite' file from your desktop.
- Outlook for Mac 2011:
– To re-index the Search database in Outlook for Mac 2011
1. Hold down the Option key, and then click the Outlook for Mac 2011 icon. (or go to Applications > Microsoft Office 2011 > Office > Microsoft Database Utility).
2. Highlight your Identity Click Rebuild.
Method 7. FIX Spotlight Permissions & Rebuild Spotlight Index using Terminal.
Repair Microsoft Outlook
The final method to resolve the 'No Results' issue when performing a search in Outlook 2011 or 2016 for Mac, is to fix the Spotlight permissions in Outlook 2011 database and then to rebuild the Spotlight database, by following the steps below:
- Outlook for Mac 2016
1. Open Terminal from Applications > Utilities.
2. Give the following commands in order (Press Enter after typing each command)
- sudo mdutil -i off /
- sudo rm -rf /.Spotlight*
- sudo rm -rf /.metadata_never_index
3. Reboot your computer.
4. After restart, open Terminal again and type these commands in order:
- sudo mdutil -i on /
- sudo mdutil -E
3. Now wait until Spotlight reindex your entire drive. You can monitor the process if you click at Spotlight Search icon at the upper-right corner. When the indexing is completed (100%) then proceed and try the Outlook search.
- Outlook for Mac 2011.
1. Open Terminal from Applications > Utilities.
2. Give the following commands in order (Press Enter after typing each command)
- sudo chown root:wheel '/Applications/Microsoft Office 2011'
- sudo chmod 755 '/Applications/Microsoft Office 2011'
- sudo mdutil -a -i off
- sudo rm -rf /.Spotlight-V100
- sudo mdutil -a -i on
3. Now wait until Spotlight reindex your entire drive. You can monitor the process if you click at Spotlight Search icon at the upper-right corner. When the indexing is completed (100%) then proceed and try the Outlook search.
Method 8. Completely Remove and Reinstall Office for MAC.
1. Backup Outlook Data (copy Outlook Identity or Profile to another location. e.g. your Desktop).
2. Completely uninstall Office 2011 MAC or Uninstall Office 2016 for MAC.
3. Re-install Office for MAC.
4. Open Outlook for MAC and use the Import command to import the Outlook data from the backup location.
5. Follow the steps is method-6 above to reindex the Outlook search database.
6. Try the Outlook search function.
Did it work for you?
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