Microsoft Update Mac Hangs
If you installed Office 2016 for Mac back in September but haven't been able to update the suite since, here's a look at some troubleshooting tips. How to Fix Microsoft Office AutoUpdate for Mac. Microsoft AutoUpdate freezes. It is stuck on 'Installing: Outlook Update 16.16.5 (18120901).' The Overall Progress is at the half-way point. I have to force it to quit, then try again with same results. I have tried it now in Safe Boot, and I get the same results. The update worked fine on 3 other Macs, it just hangs up on this one.
-->We recommend that you always update to the latest version of Microsoft AutoUpdate (MAU).
The following table provides release history information for Microsoft AutoUpdate. The table is ordered by release date, with the most recent release date listed first. All update packages are 64-bit.
Note
- Download links are only provided for the most recent release of Microsoft AutoUpdate
- Microsoft AutoUpdate provides updates to various Mac products from Microsoft. Therefore, you might receive a notification to update Microsoft AutoUpdate even if you're not running Office for Mac.
To view release notes, see Release notes.
March 2020 release
Release Date: March 10, 2020
Microsoft Auto Update 4.21
Feature Updates:
- State Restoration Enabled for Word, Excel and PowerPoint, running without any windows open, or running the Docstage state, in automatic updates mode of Microsoft AutoUpdate. Now updates will be even more silent for end users in Automatic Updates mode, as they don't need to quit their apps that qualify for Update via State Restoration.
MAU Update Link:
Download Microsoft Auto Update 4.21 Package
SHA-256 Hash:
9AF2FAF4854BF06F33322A8530275F8D32965C91D446C45A0CD8BC4C5DF04F44
February 2020 release
Release Date: February 11, 2020
Microsoft Auto Update 4.20
Feature Updates:
- Microsoft AutoUpdate UI launches only if at least 1 app on the device is registered with MAU
- Bug fixes and Enhancements
MAU Update Link:
Download Microsoft Auto Update 4.20 Package
SHA-256 Hash:
80DD0637AA60007310FB7B68C01926F6CA0F2771DBB42166C191626607D89B56
January 2020 release
Release Date: January 14, 2020
Microsoft Auto Update 4.19
Feature Updates:
- Bug Fixes and enhancements
MAU Update Link:
Download Microsoft Auto Update 4.19 Package
SHA-256 Hash:
D480D4FD23BDC07852DEFBADCE4CCBEF00265500E6595FE8B299444EB8F90C3F
December 2019 release
Release Date: December 10, 2019
Microsoft Auto Update 4.18
Feature Updates:
- Channel Per App: Mac Admins can now subscribe to different channels or rings of validation per app.
MAU Update Link:
Download Microsoft Auto Update 4.18 Package
SHA-256 Hash:
11D051503067DB9819C84C8D1EBE29435A781D29C6B1FE3173DB03DC88F1B4C3
November 2019 release
Release Date: November 12, 2019
Microsoft Auto Update 4.17
Feature Updates:
- What's New in each major update can now be viewed on the Microsoft AutoUpdate dashboard.
- Minimum OS requirements for Office 2019 updates has changed to macOS 10.13 with the release of Catalina and we are notifying users to upgrade to get latest Office Updates.
MAU Update Link:
Download Microsoft Auto Update 4.17 Package
SHA-256 Hash:
0F8BECB34385711F3D5E54B2944D9C30567B37352C5E59E0A7BC74B83371AB0A
October 2019 release
Release Date: October 15, 2019
Microsoft Auto Update 4.16
Feature Updates:
- Starting Microsoft AutoUpdate 4.16, the all new improved end-user experience is now available for all customers.
MAU Update Link:
Download Microsoft Auto Update 4.16 Package
SHA-256 Hash:
5BEA94F8AA2BD4F4398B3E5EDE0EA2F406440B8ACAD46B3DACE904824B41052C
September 2019 release
Release Date: September 10, 2019
Microsoft Auto Update 4.15
Feature Updates:
- MAU Update Deadline Notifications will now display time of deadline to end users in their local device's time format.
- MAU AU Daemon is now called Microsoft Update Assistant.
- Fixed an issue where focus was stolen from the foreground app when running the 'msupdate' command.
MAU Update Link:
Download Microsoft Auto Update 4.15 Package
SHA-256 Hash:
E5D4EADF632745115CD4819DAB3B1A1838FA8263ECDDC6E621AEA19A3C84F6F7
August 2019 release
Microsoft Update Mac Hangs 2017
Release Date: August 13, 2019
Microsoft Auto Update 4.14
Feature Updates:
- Fixed various issues for improving voice over translations, update performance and UI.
- Added telemetry and fixes for troubleshooting.
MAU Update Link:
Download Microsoft Auto Update 4.14 Package
SHA-256 Hash:
76FA706E9E5B717D333B7EFB5AB95FCF9EE3E571A7FF171CA25E77CA6E9EBD97
July 2019 release
Release Date: July 18, 2019
Microsoft Auto Update 4.13
Feature Updates:
- Privacy Changes for MAU: A Required Data Collection Notice will be shown to end users as part of compliance.
- MAU Update Deadline: Mac Admins can now set a deadline within MAU to enforce updates across their Mac users. Learn more
- Various Bugs and performance fixes.
MAU Update Link:
Download Microsoft Auto Update 4.13 Package
SHA-256 Hash:
9FDCEAFA05AB070531ECEE50E1E977839C1E2DE2312569F816C59F35DE162B08
June 2019 release
Release Date: June 27, 2019
Microsoft Auto Update 4.12
Feature Updates:
- Fixed issue with Apple OS beta causing failures in MAU updates for full updaters.
MAU Update Link:
Download Microsoft Auto Update 4.12 Package
SHA-256 Hash:
85ce26ece89a256711f082e61b313c1ed6a22bfc402d4789a78a08022a96f6fa
Release Date: June 9, 2019
Microsoft Auto Update 4.12
Feature Updates:
- Binary Delta Updates: For SSD devices, rolling out smaller updates, thereby reducing the bandwidth consumption due to updates.
- Support for Accessory Apps: MAU now supports accessory apps such as Microsoft OneDrive.
- Install on Clone enhancements: Updating clones is now more robust and failproof.
MAU Update Link:
Download Microsoft Auto Update 4.12 Package
SHA-256 Hash:
ABCC7D58DA7DB1B8B24B9B1BE6B1DB93BDC97AE487EFB615EC5695B9E1CC0FC9
May 2019 release
Release Date: May 14, 2019
Microsoft Auto Update 4.11
Feature Updates:
- Privacy Changes for MAU: A Required Data Collection Notice will be shown to end users as part of compliance.
- MAU Update Deadline: Mac Admins can now set a deadline within MAU to enforce updates across their Mac users. Learn more
- Various Bugs and performance fixes.
MAU Update Link:
Download Microsoft Auto Update 4.11 Package
SHA-256 Hash:
EE3403B79E536191E545E70708A99D3A33B384372F65C028490AFFB551CD1EE2
April 2019 release
Release Date: April 16, 2019
Microsoft Auto Update 4.10
Feature Updates:
- Install On Clone Feature Enhancements: For SSD devices, rolling out updates on clone for apps in use, thereby reducing the app downtime due to updates.
- Installation Optimizations: The update process will use parallelized cloning, so app downtime due to updates will be reduced.
MAU Update Link:
Download Microsoft Auto Update 4.10 Package
SHA-256 Hash:
FF676870D5B3521202095810B85DEF36538B59E00AEA44A2ED0D7EA8B3B99D6C
Release history
| Release date | Version | More information | |
|---|---|---|---|
| September 10, 2019 | 4.15 | ||
| August 13, 2019 | 4.14 | ||
| July 18, 2019 | 4.13 | ||
| June 27, 2019 June 9, 2019 | 4.12 | ||
| May 14, 2019 | 4.11 | ||
| April 16, 2019 | 4.10 | ||
| March 14, 2019 | 4.9.0 | Release notes | |
| February 26, 2019 | 4.8.0 | Release notes | |
| January 16, 2019 | 4.7.0 | Release notes | |
| December 11,2018 | 4.6.0 | Release notes | |
| November 14, 2018 | 4.5.0 | Release notes | |
| October 16, 2018 | 4.4.0 | Release notes | |
| September 11, 2018 | 4.3.0 | Release notes | |
| August 14, 2018 | 4.2.0 | Release notes | |
| July 10, 2018 | 4.1.0 | Release notes | |
| June 12, 2018 | 4.0.0 | ||
| May 15, 2018 | 4.0.0 | ||
| April 10, 2018 | 3.18 | Release notes | |
| March 13, 2018 | 3.17 | ||
| February 13, 2018 | 3.16.0 | Release notes | |
| January 18, 2018 | 3.15.0 | ||
| December 17, 2017 | 3.14.1 | Release notes | |
| December 12, 2017 | 3.14 | ||
| October 10, 2017 | 3.11 | ||
| September 12, 2017 | 3.9.3 | Release notes | |
| August 15, 2017 | 3.9.2 | ||
| July 11, 2017 | 3.9.1 | ||
| June 13, 2017 | 3.9.1 | ||
| May 9, 2017 | 3.9.1 | Release notes | |
| April 11, 2017 | 3.9 | Release notes | |
| February 16, 2017 | 3.8.4 | Release notes | |
| January 11, 2017 | 3.8.3 | Release notes | |
| December 13, 2016 | 3.8.2 | ||
| November 15, 2016 | 3.8.1 | ||
| October 11, 2016 | 3.8.0 | KB 3193438 | |
| August 22, 2016 | 3.6.0 | KB 3179163 | |
| May 10, 2016 | 3.5.0 | KB 3155777 | |
| April 12, 2016 | 3.4.0 | KB 3142577 | |
| January 5, 2016 | 3.4.0 | KB 3133674 |
Related topics
When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn't happen, or you experience any of the following issues while using Windows on your Mac, follow the steps in this article.
- Your Apple mouse, trackpad, or keyboard isn't working in Windows.
Force Touch isn't designed to work in Windows. - You don't hear audio from the built-in speakers of your Mac in Windows.
- The built-in microphone or camera of your Mac isn't recognized in Windows.
- One or more screen resolutions are unavailable for your display in Windows.
- You can't adjust the brightness of your built-in display in Windows.
- You have issues with Bluetooth or Wi-Fi in Windows.
- You get an alert that Apple Software Update has stopped working.
- You get a message that your PC has a driver or service that isn't ready for this version of Windows.
- Your Mac starts up to a black or blue screen after you install Windows.
If your Mac has an AMD video card and is having graphics issues in Windows, you might need to update your AMD graphics drivers instead.
Install the latest macOS updates
Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.
Format a USB flash drive
To install the latest Windows support software, you need a 16GB or larger USB flash drive formatted as MS-DOS (FAT).
- Start your Mac from macOS.
- Plug the USB flash drive into your Mac.
- Open Disk Utility, which is in the Utilities folder of your Applications folder.
- Choose View > Show All Devices from the menu bar.
- From the sidebar in Disk Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
- Click the Erase button or tab.
- Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
- Click Erase to format the drive. When done, quit Disk Utility.
Download the Windows support software
After preparing your USB flash drive, complete these steps:
- Make sure that your Mac is connected to the Internet.
- Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
- From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the save destination. When the download completes, quit Boot Camp Assistant.
Learn what to do if you can't download or save the Windows support software.
Install the Windows support software
After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you're attempting to resolve issues with a Bluetooth mouse or keyboard, it might be easier to use a USB mouse or keyboard until these steps are complete.)
- Make sure that the USB flash drive is plugged into your Mac.
- Start up your Mac in Windows.
- From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you're asked to allow Boot Camp to make changes to your device, click Yes.
- Click Repair to begin installation. If you get an alert that the software hasn't passed Windows Logo testing, click Continue Anyway.
- After installation completes, click Finish, then click Yes when you're asked to restart your Mac.
Learn more
Mac Microsoft Updates Available
If you can't download or save the Windows support software:
- If the assistant says that the Windows support software could not be saved to the selected drive, or that the USB flash drive can't be used, make sure that your USB flash drive has a storage capacity of at least 16GB and is formatted correctly.
- If the assistant doesn't see your USB flash drive, click Go Back and make sure that the drive is connected directly to the USB port on your Mac—not to a display, hub, or keyboard. Disconnect and reconnect the drive, then click Continue.
- If the assistant says that it can't download the software because of a network problem, make sure that your Mac is connected to the Internet.
- Make sure that your Mac meets the system requirements to install Windows using Boot Camp.
Microsoft Update Mac Hangs Mac
If a Mac feature still doesn't work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren't designed to work in Windows.